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Privacy Policy

Frends Beauty Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from FrendsBeauty.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and Paypal Transaction Information), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

For example:

 We use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/ . You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We use MailChimp to send email messages, marketing material, and newsletters. You can read more about how MailChimp uses your personal information here: https://mailchimp.com/legal/privacy/?_ga=2.193459749.983678975.1525812658-1309246114.1477464372

We use Facebook for advertising and promotion. [ See Behavioural Advertising Below ]

You can read more about how Facebook uses your personal information here: https://www.facebook.com/legal/terms/update . You can adjust your Facebook Ad settings here: https://www.facebook.com/settings/?tab=ads

We use Windsor Circle to process your Personal Information for use in email campaigns and digital advertising. You can read more about how Windsor Circle uses your personal information here: https://www.windsorcircle.com/privacy

We use Pinterest for advertising and promotion. You can read more about how Pinterest uses your personal information here: https://policy.pinterest.com/en/privacy-policy . You can adjust your Facebook Ad settings here: https://help.pinterest.com/en/articles/personalization-and-data

We use ShipStation to process orders and shipping. This is necessary to fulfill and deliver orders.

We use Norton to help ensure your shopping protection and to prevent fraud.

You can read more about how Twitter uses your personal information here: https://gdpr.twitter.com/en.html . You can adjust your Twitter Ad settings here: https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads

We use FourSixty to display user-generated content, photos and to make it easier to shop from social media. You can read more about how FourSixty uses your personal information here: https://foursixty.com/460/privacy

We use Criteo for advertising and promotion. [ See Behavioural Advertising Below ]

We use Adroll for advertising and promotion. [ See Behavioural Advertising Below ]

We use Criteo for advertising and promotion. [ See Behavioural Advertising Below ]

We use Adroll for advertising and promotion. [ See Behavioural Advertising Below ]

We use Nostos for product recommendations. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at DPO@FrendsBeauty.com .

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at DPO@frendsbeauty.com or by mail using the details provided below:

 5270 Laurel Canyon Boulevard, North Hollywood, CA, 91607, United States

This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

Your consent applies to the following domains: frendsbeauty.com

Your current state: Deny. 
Your current state: Do not sell or share my personal information. 
Your current state: Allow selection (Necessary, Preferences, Statistics, Marketing). 
Your current state: Allow all. 

Your consent ID: Consent date:


Cookie declaration last updated on 9/16/23 by Cookiebot:

Necessary (22)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Name Provider Purpose Expiry Type
_SESSION Foursixty Preserves the visitor's session state across page requests. 1 day HTTP Cookie
ak_bmsc Fedex This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. 1 day HTTP Cookie
CONSENT YouTube Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website. 2 years HTTP Cookie
CookieConsent frendsbeauty.com Stores the user's cookie consent state for the current domain 1 year HTTP Cookie
form_key frendsbeauty.com Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. 1 day HTTP Cookie
mage-banners-cache-storage frendsbeauty.com This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. Session HTTP Cookie
mage-banners-cache-storage frendsbeauty.com This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. Persistent HTML Local Storage
mage-banners-cache-timeout frendsbeauty.com This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. Persistent HTML Local Storage
mage-banners-storeId frendsbeauty.com This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. Persistent HTML Local Storage
mage-cache-sessid frendsbeauty.com This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. 1 day HTTP Cookie
mage-cache-storage frendsbeauty.com This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. 1 day HTTP Cookie
mage-cache-storage frendsbeauty.com Used to optimize the loading speed on the website. This is done by pre-loading some procedures in the visitors' browser. Persistent HTML Local Storage
mage-cache-storage-section-invalidation frendsbeauty.com Used to optimize the loading speed on the website. This is done by pre-loading some procedures in the visitors' browser. Persistent HTML Local Storage
mage-cache-storage-section-invalidation frendsbeauty.com This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. 1 day HTTP Cookie
mage-cache-timeout frendsbeauty.com This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. Persistent HTML Local Storage
mage-messages frendsbeauty.com Necessary for the functionality of the website's chat-box function. 1 day HTTP Cookie
PHPSESSID frendsbeauty.com Preserves user session state across page requests. 1 day HTTP Cookie
product_data_storage frendsbeauty.com Necessary for the compare-products function on the website. Persistent HTML Local Storage
rc::a frendsbeauty.com This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. Persistent HTML Local Storage
rc::c frendsbeauty.com This cookie is used to distinguish between humans and bots. Session HTML Local Storage
recently_compared_product frendsbeauty.com Necessary for the compare-products function on the website. 1 day HTTP Cookie
X-Magento-Vary frendsbeauty.com This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. 1 day HTTP Cookie

Preferences (2)

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Name Provider Purpose Expiry Type
gorgias.renderedOnce config.gorgias.chat Necessary for the functionality of the website's chat-box function. Session HTML Local Storage
gorgias.version config.gorgias.chat Necessary for the functionality of the website's chat-box function. Persistent HTML Local Storage

Statistics (14)

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Name Provider Purpose Expiry Type
_ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP Cookie
_ga_# Google Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. 2 years HTTP Cookie
_gat Google Used by Google Analytics to throttle request rate 1 day HTTP Cookie
_gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day HTTP Cookie
AMP_# cdn.amplitude.com Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. 1 year HTTP Cookie
AMP_TEST cdn.amplitude.com Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. Session HTTP Cookie
AMP_unsent_# config.gorgias.chat Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. Persistent HTML Local Storage
collect frendsbeauty.com Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. Session Pixel Tracker
NRBA_SESSION New Relic Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. Persistent HTML Local Storage
product_data_storage frendsbeauty.com Determines which products the user has viewed, allowing the website to promote related products. 1 day HTTP Cookie
recently_compared_product_previous frendsbeauty.com Necessary for the compare-products function on the website. 1 day HTTP Cookie
recently_viewed_product frendsbeauty.com Determines which products the user has viewed, allowing the website to promote related products. 1 day HTTP Cookie
recently_viewed_product_previous frendsbeauty.com Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website. 1 day HTTP Cookie
td frendsbeauty.com Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. Session Pixel Tracker

Marketing (21)

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Name Provider Purpose Expiry Type
ads/ga-audiences frendsbeauty.com Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. Session Pixel Tracker
LAST_RESULT_ENTRY_KEY YouTube Used to track user’s interaction with embedded content. Session HTTP Cookie
LogsDatabaseV2:V#||LogsRequestsStore YouTube Pending Persistent IndexedDB
recently_compared_product frendsbeauty.com This cookie is used to determine which products the visitor has viewed. This information is used to promote related products and optimize ad-efficiency. Persistent HTML Local Storage
recently_compared_product_previous frendsbeauty.com Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website. Persistent HTML Local Storage
recently_viewed_product frendsbeauty.com Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website. Persistent HTML Local Storage
recently_viewed_product_previous frendsbeauty.com Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website. Persistent HTML Local Storage
remote_sid YouTube Necessary for the implementation and functionality of YouTube video-content on the website. Session HTTP Cookie
TESTCOOKIESENABLED YouTube Used to track user’s interaction with embedded content. 1 day HTTP Cookie
VISITOR_INFO1_LIVE YouTube Tries to estimate the users' bandwidth on pages with integrated YouTube videos. 180 days HTTP Cookie
VISITOR_PRIVACY_METADATA YouTube Pending 180 days HTTP Cookie
YSC YouTube Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Session HTTP Cookie
ytidb::LAST_RESULT_ENTRY_KEY YouTube Stores the user's video player preferences using embedded YouTube video Persistent HTML Local Storage
YtIdbMeta#databases YouTube Used to track user’s interaction with embedded content. Persistent IndexedDB
yt-remote-cast-available YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage
yt-remote-cast-installed YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage
yt-remote-connected-devices YouTube Stores the user's video player preferences using embedded YouTube video Persistent HTML Local Storage
yt-remote-device-id YouTube Stores the user's video player preferences using embedded YouTube video Persistent HTML Local Storage
yt-remote-fast-check-period YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage
yt-remote-session-app YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage
yt-remote-session-name YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage

Unclassified (7)

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

Name Provider Purpose Expiry Type
fdx_cbid Fedex Pending 20 years HTTP Cookie
gorgias.language-loaded config.gorgias.chat Pending Persistent HTML Local Storage
instantsearch frendsbeauty.com Pending Persistent HTML Local Storage
instantsearch frendsbeauty.com Pending 1 day HTTP Cookie
Rbt Fedex Pending Session HTTP Cookie
siteDC Fedex Pending 1 day HTTP Cookie
xacc Fedex Pending 1 day HTTP Cookie